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Resolved Minor AWS infrastructure issue
We are currently investigating an issue with our infrastructure provider. We have identified the issue and are working with AWS to resolve
Resolved Minor Outage Incident - 20/11/2020 - Web App
Our main database is having issues relating to known bugs from our cloud provider. User's will not be able to use our web platform whilst this defect is de-bugged and a solution is in place. Together with our cloud providers are working to resolve the problem.
Resolved Minor Outage Incident - 24/08/2020 - Web App
Issue Summary - Total Outage time: 28 mins - Dashboard users were not able to log in and use the platform, they faced an error message on any request. Timeline (GMT) - 09:25: Issue Reported - 09:53 Issue Resolved Root Cause Spike in traffic which caused a set amount of connections to be refused from our web servers. Resolution and recovery Our Devops & Infrastructure team are working on implementing scaling services to allow for spikes in traffic.
Resolved Minor Outage Incident - 10/06/2020 - Application (Mobile/ Desktop Agents)
The issue causes all Applications to fail to report to our Web Platform. The issue has been identified and a fix is underway. Our Platform admin access is unaffected.
Resolved Minor Outage Incident - 18/05/2019 - Web App
Issue Summary - Total Outage time: ~1 hours - Dashboard users were not able to log in and use the platform, they faced an error message on any request. Timeline (GMT) - 09:10: Issue Reported - 10:00 Issue found - 10:15 Issue resolved Root Cause Caused by service upgrades that had taken place on Sunday evening. Resolution and recovery Our Devops & Infrastructure team are working on building more in-depth processes for system changes.
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All your services status in one place
Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.
Notification level by service
Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
all your essential services
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There are 1442 services to choose from, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Your employees rely on SaaS and cloud applications. Make them more productive and efficient. Enabling monitoring for your services will give you real-time alerts and notifications when your services are down.Start today for FREE