Outage in Cytracom

Delayed Email Notifications

Resolved Minor
February 03, 2023 - Started 4 months ago - Lasted 18 minutes
Official incident page

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Outage Details

Our email provider is currently experiencing difficulties with outbound delivery, and all email alerts, including voicemail notifications and password resets for all services may be delayed. Please check back for updates.
Components affected
Cytracom Integrations
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 02/03/2023 06:44PM

Delivery of email alerts, including voicemail notifications and password resets for all services have returned to normal.

MONITORING 4 months ago - at 02/03/2023 06:39PM

Our email provider has identified the issue and is working on processing the backlog of outbound emails. There may continue to be delays in receipt of email alerts at this time, but that delay will progressively improve as the queue is completed.

INVESTIGATING 4 months ago - at 02/03/2023 06:29PM

Our email provider is currently experiencing difficulties with outbound delivery, and all email alerts, including voicemail notifications and password resets for all services may be delayed. Please check back for updates.

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