Outage in Daily

Audio and video calls impacted by an ongoing incident in us-east-1

Resolved Minor

December 07, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

Users close to the us-east-1 (Northern Virginia) region of AWS may be unable to join video calls. We are investigating.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 12/07/2021 06:19PM

We have attempted to work around this AWS issue for users that would normally be routed to our us-east-1 resources by temporarily removing all of our us-east-1 DNS records from our AWS API Gateway configurations whilst we wait for AWS to recover the region. We'll continue to monitor the situation.

INVESTIGATING over 2 years ago - at 12/07/2021 05:43PM

Users close to the us-east-1 (Northern Virginia) region of AWS may be unable to join video calls. We are investigating.

Latest Daily outages

Degraded logging and metrics API performance - 4 months ago

Elevated latency / intermittent failures on API endpoints - 7 months ago

Issue with sessions in ap-northeast-2 - 9 months ago

Problems connecting to rooms - about 1 year ago

Issues connecting to calls - about 1 year ago

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