Outage in Dashlane

Web app shows a blank page under Logins

Resolved Minor
February 08, 2023 - Started about 1 year ago - Lasted 12 days

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Outage Details

We received some reports in which the Logins page on the Web app is blank. Our engineers are investigating in order to fix it as soon as possible. In the meantime, reinstalling the extension fixes the issue. Apologies for any inconvenience, and thank you for your patience.
Components affected
Dashlane Web app
Latest Updates ( sorted recent to last )
about 1 year ago - at 02/08/2023 01:43PM

We received some reports in which the Logins page on the Web app is blank. Our engineers are investigating in order to fix it as soon as possible. In the meantime, reinstalling the extension fixes the issue. Apologies for any inconvenience, and thank you for your patience.

about 1 year ago - at 02/09/2023 11:10AM

Regarding the issue with the blank Logins page on the Web app, our engineers have identified the cause and it will be fixed on the next update of the extension (6.2306.0). You can check how to manually update here: https://bit.ly/3DT4q5q. Apologies for any inconvenience, and thank you for your patience.

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