Outage in DataCite

MDS experiencing timeouts and slowness

Resolved Minor
December 01, 2022 - Started over 1 year ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
DataCite Metadata Store (MDS) API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/02/2022 10:38AM

We believe the performance issues were due to increased load, we've increased our capacity and still investigating further options. We hope changes made yesterday have returned stability but we will continue monitoring.

MONITORING over 1 year ago - at 12/01/2022 02:12PM

There are still some reported issues with the MDS API, we are investigating and continuing to monitor for any further issues.

MONITORING over 1 year ago - at 12/01/2022 12:56PM

A fix has been deployed, there was an issue with automatic scaling of servers, this has been now corrected and it should be operating as normal.
We will continue to monitor.

INVESTIGATING over 1 year ago - at 12/01/2022 11:06AM

We are currently investigating this issue.

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