Outage in Datasite

Users are facing a login loop across all environments and cannot access projects.

Resolved Major
September 29, 2021 - Started over 2 years ago - Lasted 6 months
Official incident page

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Outage Details

Engineers are working to resolve the issue and restore service.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 09/29/2021 08:21PM

Login is healthy again and engineers are monitoring for any further issues.

INVESTIGATING over 2 years ago - at 09/29/2021 07:59PM

Engineers are working to resolve the issue and restore service.

Latest Datasite outages

Datasite AU is unavailable - 10 days ago
Fix in Place: Datasite is unavailable for all regions. Users cannot login to the platform - 3 months ago
Test Incident. Please disregard, everything operating normally - 3 months ago
Datasite is seeing poor performance in the America projects and for all users logging in. Users may need to attempt multiple times to access projects and performance will be slow. - 4 months ago
Datasite US is unavailable. Login may require retries for EU and AU as well. - 7 months ago

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