Outage in Datto

[Datto SaaS Protection] Unable to Advance Pages on SaaS Protection Status Page

Resolved Major
May 05, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently aware of an issue with the SaaS Protection Status Page where users cannot move from page to page if there is a customer with SaaS Defense activated on the previous page. Our Engineering team has identified the root cause and is actively working to apply the fix. Please note that all other components (Backups, Restores, Exports, Onboarding) are all fully operational and working as intended. You can monitor the current status of this issue at https://status.datto.com/
Components affected
Datto Backupify Seat Management
Latest Updates ( sorted recent to last )
IDENTIFIED almost 2 years ago - at 05/05/2022 07:58PM

We are currently aware of an issue with the SaaS Protection Status Page where users cannot move from page to page if there is a customer with SaaS Defense activated on the previous page.

Our Engineering team has identified the root cause and is actively working to apply the fix.

Please note that all other components (Backups, Restores, Exports, Onboarding) are all fully operational and working as intended.

You can monitor the current status of this issue at https://status.datto.com/

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