Outage in Datto

Datto Workplace and Datto File Protection - All Cells - Autotask PSA integration connection interruption

Resolved Minor
May 12, 2022 - Started almost 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Our Engineering team is currently working on resolving an issue that caused the Autotask PSA integration to stop functioning in the Datto Workplace and Datto File Protection Manager Portals. At present, the integration presents users with an error message. Thank you for your patience!
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/13/2022 08:27AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 05/12/2022 01:13PM

Our Engineering team is currently working on resolving an issue that caused the Autotask PSA integration to stop functioning in the Datto Workplace and Datto File Protection Manager Portals.

At present, the integration presents users with an error message.

Thank you for your patience!

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