Outage in Dialpad

Dashboard not updating properly

Resolved Minor
January 26, 2023 - Started about 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are getting reports of the Dialpad Dashboard is not updating call history properly. We are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/26/2023 11:01PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/26/2023 10:49PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 10:04PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 09:04PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 08:27PM

We are continuing to work on a fix for this issue. We will update you again soon.

MONITORING about 1 year ago - at 01/26/2023 08:08PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 07:38PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 07:05PM

We are continuing to work on a fix for this issue. We will update you again soon.

MONITORING about 1 year ago - at 01/26/2023 06:29PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 05:49PM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 01/26/2023 05:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/26/2023 04:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 01/26/2023 04:19PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 01/26/2023 03:46PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 01/26/2023 03:44PM

We are continuing our investigation into the Dialpad Dashboard not updating call history properly.

IDENTIFIED about 1 year ago - at 01/26/2023 03:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 01/26/2023 03:21PM

We are continuing our investigation into the Dialpad Dashboard not updating call history properly.

INVESTIGATING about 1 year ago - at 01/26/2023 02:55PM

We are getting reports of the Dialpad Dashboard is not updating call history properly. We are currently investigating.

Latest Dialpad outages

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[Degradation] Inbound and Outbound calls are failing. - 10 days ago
Deskphones not receiving calls - 12 days ago
Elevated error rates - 12 days ago

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