Disqus Status

Resolved Degraded API performance after Maintenance period

We have been experiencing issues with our Recommendations unit following our scheduled maintenance, which has caused intermittent API issues. The embed issues following the maintenance period should be largely resolved, but there are still intermittent issues with login, as this functionality uses the API. We are currently investigating the issues and working to formulate the necessary fixes.

Resolved Replication Lag on the Disqus network

We are experiencing some replication lag on the Disqus network, which can cause some data not to appear or update. This may manifest in a few ways, including moderated comments appearing back in the Pending filter after being Moderated, or in posted comments not appearing back on the user profile.

Resolved Recommendations Temporarily Offline

The Recommendations units are temporarily down, but we are aware of the issue and are currently working towards a fix.

Resolved Replication Lag on the Disqus network

We are seeing experiencing a networking issue that is causing Disqus to be degraded. We are currently investigating this issue.

Resolved Notifications Not Updating

We are currently investigating an issue where notifications are not updating.

Resolved Disqus Degraded - slowness and dropped connections

We are currently investigating an issue affecting our servers, resulting in slowness and dropped connections across the Disqus network. We expect degraded performance across all services.

Resolved Comment Notifications not delivering, some comments not appearing in all locations in realtime

Comment Notifications have not been delivering successfully since 12/27, and some comments are not appearing in all locations (embed, user profile, etc.) as quickly as expected. We are aware of the issues and are currently investigating possible causes.

Resolved Elevated response times in Authentication transactions

There is a severe slowness on the platform response time. Engineering is already aware of it and status of the issue can be seen via http://status.auth0.com/incidents/rpctnc6jd1kl

Resolved Backend issue resulting in 500 errors and slowness

Due to a backend issue, we are currently seeing 500/502/503 errors being returned for a variety of API calls, and functionalities that go through the API. Our team is aware of the issue, and is currently working to resolve the issue as soon as possible.

Resolved Comment Counts non Populating

Comment Counts have stopped populating on most threads for sites across the network. We are currently investigating this issue, and hope to develop a fix as soon a possible.