Outage in Docparser

Servers under maintenance

Resolved Maintenance

September 03, 2022 - Started over 1 year ago - Lasted less than a minute
Official incident page

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Outage Details

We will be performing maintenance on our servers on Saturday, September 3, 2022 - 10AM EDT (2 Hours) If you are using one of our outbound integrations, your webhooks will fail during these periods. You will need to retry these failed webhooks in order for us to send your data out afterward.

Components affected

Docparser Email Reception Server Docparser AWS s3-sa-east-1 Docparser HTTP REST API Docparser AWS rds-us-east-1 Docparser AWS sqs-us-east-1 Docparser Webhook Integrations Docparser AWS ec2-us-east-1 Docparser Application

Latest Updates ( sorted recent to last )

IDENTIFIED over 1 year ago - at 09/03/2022 02:27PM

We will be performing maintenance on our servers on Saturday, September 3, 2022 - 10AM EDT (2 Hours)
If you are using one of our outbound integrations, your webhooks will fail during these periods. You will need to retry these failed webhooks in order for us to send your data out afterward.

Latest Docparser outages

Server Update - over 1 year ago

Webhook integrations queue is frozen - almost 2 years ago

Delays in documents processing through queues - almost 2 years ago

Parsed data stuck in integrations queue - about 3 years ago

Delay in processing times - over 3 years ago

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