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We continuously monitor the official DocuSign status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last DocuSign outages.
Minor Resolved · 5 days ago · lasted about 9 hours
Customers may experience latency/failures to multiple services due to database maintenance.
We are currently investigating this issue.
Major Resolved · 10 days ago · lasted 18 minutes
Customers in EU may be experiencing service disruption.
We are currently investigating this issue.
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Minor Resolved · 14 days ago · lasted 3 minutes
NA11 customers may have experienced request failures due to planned maintenance
The issue has been identified and a fix is being implemented.
Major Resolved · 14 days ago · lasted 13 minutes
Investigating an outage in NA3
We are currently investigating this issue.
Minor Resolved · 15 days ago · lasted about 7 hours
NA11 reporting data may not reflect the most recent information during emergency maintenance
We have detected a performance concern with one of our reporting Databases on NA11. To address the anomaly we will be conducting emergency maintenance. Please note that throughout this process, NA11 reporting data may not reflect the most recent information. The emergency maintenance ETA will be for several hours.
Minor Resolved · 15 days ago · lasted about 2 hours
NA11 & NA11 UAT Some customers may experience delays when receiving emails (IM-38006)
We are currently investigating this issue.
Minor Resolved · 16 days ago · lasted 1 day
Customers using the latest version of the DocuSign Chrome Extension are experiencing connection issues.
We are investigating at this time. IM-38003
User-reported problems for DocuSign in the last 12 hours. It's a collection of user reports from different sources.
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