Outage in DocuSign

Investigating an outage in NA3

Resolved Major
March 16, 2023 - Started about 2 years ago - Lasted 13 minutes
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/16/2023 07:20PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 03/16/2023 07:16PM

An update to a stored procedure caused the database to hit resource limits. We rolled back the change and are actively failing over the site to backup.

INVESTIGATING about 2 years ago - at 03/16/2023 07:09PM

We are currently investigating this issue.

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