Is DonorPerfect Down?
DonorPerfect status is a minor outage
Never miss outages in DonorPerfect again
IsDown continuously monitor the official DonorPerfect status page for ongoing outages. Check the stats for the latest 30 days and a list of the last DonorPerfect outages.
Stats for DonorPerfect outages in the last 30 days
Number of Outages
4
Average Downtime
611 mins
Total Downtime
1834 mins
Since last incident
16 days
Users reports for DonorPerfect in the last 12 hours
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Get access to historical data and DonorPerfect's lastest outages
Minor · started 16 days ago
Intermittent Errors with Sending Reports
Our team is investigating an issue where reports are not sending from DonorPerfect, both scheduled as well as from the report center. Until this is resolved, you would have to export the report and send it from your preferred email browser. We apologize for this inconvenience, and we're working hard to resolve this issue.
Minor · 16 days ago · lasted 1 day
Intermittent issues with Downloading Transactions from Classic Online Forms
We are currently investigating an issue with Classic Online Form transactions erroring upon download. Your donations are processing without issue but we recommend that you do not attempt to download your pending transactions until this issue is resolved. Thank you for being so patient. We will keep you updated here!
Minor · 23 days ago · lasted about 3 hours
Intermittent Insta-Charge Issue
We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.
Minor · 27 days ago · lasted about 2 hours
Intermittent slowness and errors in DonorPerfect
We're investigating reports of intermittent slowness, errors navigating within DonorPerfect, and completing tasks. We apologize for this inconvenience, and we're working hard to resolve this issue.
Minor · 2 months ago · lasted about 3 hours
Insta-Charge Processing Unavailable
We're currently investigating an issue that is causing an error when processing an Insta-Charge payment or adding/editing a payment method. We apologize for any inconvenience this might be causing you, and we are working hard to resolve the problem as quickly as possible. Thank you for your patience.
Minor · 2 months ago · lasted about 2 hours
Chat Support Unavailable within DonorPerfect
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support". We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
Minor · 2 months ago · lasted about 2 hours
Chat Support Unavailable within DonorPerfect
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support". We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
Minor · 3 months ago · lasted 1 day
Chat Support Unavailable within DonorPerfect
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a 'waiting for agent screen'. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support". We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
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Frequently Asked Questions
- Is DonorPerfect down right now? What is DonorPerfect current status?
- DonorPerfect seems to be having an outage. Check more details on the top of the page.
- Was DonorPerfect down today?
- DonorPerfect seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 0 outages.
- I'm having issues with DonorPerfect, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with DonorPerfect and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- DonorPerfect outage? How can I monitor DonorPerfect?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring DonorPerfect and get alerts in real-time when DonorPerfect has outages.
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