This chart provides user-reported problems for DonorPerfect SafeSave Payments Gateway in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official DonorPerfect SafeSave Payments Gateway status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last DonorPerfect SafeSave Payments Gateway outages.
Minor Resolved · about 2 months ago · lasted about 2 hours
Intermittent Payment Processing Issues
Our payment processing vendor has reported that some clients could experience errors when attempting to process electronic payments. This would include transactions attempted in DP Online Forms, Instacharge, and Monthly Giving. We apologize for this inconvenience, and we have been notified that our partner's technicians are working on resolving the issue. We'll keep you updated as we receive updates from them.
Minor Resolved · 3 months ago · lasted about 20 hours
Intermittent issues processing payments on New and Classic online forms
We are seeing intermittent processing issues when donors attempt to submit a donation on both new and classic online forms. We are working with our processing vendor to rectify the issue as soon as possible. We will keep you updated here. Thank you for your patience.
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