Is DrChrono Down?

DrChrono Status is Up and Running

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Monitor DrChrono and All Your Services in One Place

IsDown is a simple, easy-to-use, and powerful monitoring tool that will help you keep track of all your service's status. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Your teams will be able to quickly identify and react faster to problems. No more running around and wasting precious time.

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DrChrono Latest Stats, Incidents, and Reports

Incidents in the last 7 days
Incidents in the last 30 days
Reports in the last 12 hours
days since last incident

Minor Incident Office filter on calendar, Approval and Denial eRX refill requests, Telehealth office selection

Some users are experiencing an issue with offices not appearing on the calendar page, not able to approve or deny an eRx refill request, and telehealth office selection missing on the Offices page. While we investigate this problem, in the meantime performing a hard refresh of the webpage will resolve these problems. A hard refresh clears your browser cache for a specific page, which forces it to load the most recent version of that page. The following instructions specify how to perform a hard refresh based on web browser and operating system: For Mac, on Chrome and Firefox press Cmd+Shift+R. Safari press Cmd+Option+R. For Windows, all browsers Ctrl+F5

4 days ago

Resolved Minor Issues with system slowness and "bad gateway" errors while accessing DrChrono

We are receiving reports from customers who are experiencing “bad gateway” or “create cash model” error as well as general slowness in accessing the platform. Our team is working on identifying the cause with utmost priority and will send another update later today with our progress.

1 day ago

Resolved Minor EHR iOS application - Issue with Tasks

We have received reports that users are experiencing issues with creating, assigning, archiving, and saving tasks on the DrChrono EHR mobile application. We have identified the issue and our technical teams are currently working on a fix.

5 days ago

Resolved Minor Scheduled Operation - Potential Issues with saving

The DrChrono team is currently running a scheduled operation, for which we had not anticipated any impact to the platform. We apologize for any inconvenience but we expect this operation to be completed soon. We will update with progress here.

10 days ago

Resolved Minor Practice Chat Feature Unavailable

The Practice Chat feature is unavailable and may appear greyed out. The issue has been identified and a fix is being implemented.

about 1 month ago

DrChrono Components Status

Why IsDown is for you!

No more running around to find the problem. Your team on top of the problems!

All your services status in one place

Check the status of all your services in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your services. Access to a feed of the next scheduled maintenances.

Set notification level by service

Set up what notifications you want to get by service. You can choose to receive notifications for all the incidents, only for critical ones, or just have them in the dashboard.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Get a Weekly Digest

Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.

Get notifications for only specific components

Filter the notifications by components of a service. You can choose to receive notifications when it's affecting only a specific component

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all your essential services

  1. Step 1 Create an account

    Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.

  2. Step 2 Select your services

    There are 1617 services to choose from, and we're adding more every week.

  3. Step 3 Set up notifications

    You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.

Frequently Asked Questions

Is DrChrono down today?
DrChrono seems to be up and running. We've updated the status 3 minutes ago.
I'm having issues with DrChrono, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when DrChrono is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when DrChrono has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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