Number of Incidents
0 outages
Since last incident
52 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including EIDO Healthcare.
Major · about 2 months ago · lasted about 3 hours
Download Centre is unavailable
We are currently monitoring the result of the fix.
Minor · 2 months ago · lasted about 7 hours
Issue with compound workflow consent completion
We've identified the issue and the patch will be deployed in the maintenance window this evening.
Minor · 2 months ago · lasted 6 days
Some users may experience a slow response when starting a consent form via the dashboard. The consent form will load eventually and can still be completed. Our team are investigating the source of this issue and will update with more information.
Minor · 6 months ago · lasted about 5 hours
Obstetrics specialty missing from Download Centre
We are rolling out the fix for this issue now, ETA for final resolution is around 30 mins
Minor · 7 months ago · lasted about 10 hours
Issues with Arabic fonts for Educational PDFs for Digital customers
We have identified the issue and are working on a resolution, as a temporary workaround Digital customers requiring Arabic translations of subscribed documents can find them in the [Inform PDF Download Centre](https://inform.eidosystems.com).
Minor · 8 months ago · lasted about 1 hour
Review-Only cover pages being presented to some customers in error
We implemented a fix and currently monitoring the result.
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