This chart provides user-reported problems for EIDO Healthcare in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official EIDO Healthcare status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last EIDO Healthcare outages.
Minor Resolved · 7 days ago · lasted about 5 hours
Obstetrics specialty missing from Download Centre
We are rolling out the fix for this issue now, ETA for final resolution is around 30 mins
Minor Resolved · 21 days ago · lasted about 10 hours
Issues with Arabic fonts for Educational PDFs for Digital customers
We have identified the issue and are working on a resolution, as a temporary workaround Digital customers requiring Arabic translations of subscribed documents can find them in the [Inform PDF Download Centre](https://inform.eidosystems.com).
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Minor Resolved · about 2 months ago · lasted about 1 hour
Review-Only cover pages being presented to some customers in error
We implemented a fix and currently monitoring the result.
Minor Resolved · 2 months ago · lasted 24 minutes
Blank survey being presented on login
We've identified the issue and have implemented a fix which we are monitoring
Minor Resolved · 4 months ago · lasted about 1 hour
Issues with PDF downloads
We are monitoring the reverted instance to confirm the issue has been resolved.
Minor Resolved · 6 months ago · lasted less than a minute
Field value mapping failures
We have identified the issue and are working on a resolution. As a temporary workaround consent validation will be moved to the following working fields: - Date of birth - First Name - Last Name - Postal Code
Major Resolved · 7 months ago · lasted about 2 hours
Login failures on Inform Consent Suite
A hotfix has been rolled out and we are monitoring the result
Check the current status of the components
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