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We continuously monitor the official Eleos Technologies status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Eleos Technologies outages.
Minor Resolved · 3 months ago · lasted about 6 hours
Beginning at 16:17 UTC on December 27th the Drive Axle and Eleos Platform FTP gateway became unavailable. Documents will queue for download and will be available once the FTP service is restored. Documents will continue to be available for download via the Document API.
Minor Resolved · 3 months ago · lasted about 1 hour
Platform Dashboard inaccessible
The Platform Dashboard is currently inaccessible. We have a cause identified and we're working to resolve it quickly. No impact to the apps at this time.
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Minor Resolved · 4 months ago · lasted about 1 hour
We are aware of an issue affecting a small number of Eleos Platform mobile app users. This issue prevents the app from synchronizing new or updated data, such as messages, from the device to our servers. Logging out and back will briefly work around this issue, but the issue will manifest again shortly. We have identified the cause of this issue, and we are working to put a fix in place in production as soon as possible. We expect to have this fix deployed in the next 30 minutes and will follow up at that time.
Minor Resolved · 4 months ago · lasted 26 minutes
We are experiencing a partial outage across the Eleos Platform. Users will an experience a mix of online and offline behavior - the app will queue work as if it's offline that it cannot proceed with because it can't reach the Eleos Platform. A large number of Eleos Platform API request will also fail. We are investigating the issue now, and will post here in 30 minutes with an update.
Minor Resolved · 5 months ago · lasted about 1 hour
Elevated Error Rates and Response Times
We are currently investigating elevated error rates and response times. Apps may fall back to offline functionality and save data to be transmitted when the platform returns to normal operation.
Minor Resolved · 5 months ago · lasted 28 minutes
Document notification emails delayed
Notification emails for new documents in the Hub are delayed, beginning at about 12:04 UTC. We're investigating the cause. Documents retrieved directly via the Hub and via FTP or API integration are unaffected.
Minor Resolved · 8 months ago · lasted 5 minutes
Inbound messages delayed
The delivery of messages and forms sent by app users to customer API endpoints are temporarily delayed. We're investigating the cause and will provide additional updates.
User-reported problems for Eleos Technologies in the last 12 hours. It's a collection of user reports from different sources.
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