Major · about 1 month ago · lasted 24 minutes
A performance regression as a result of the database upgrade is causing significantly elevated error rates for the document API at https://platform.driveaxleapp.com/api/v1/documents/queued/next. We're working on a mitigation to this performance regression and expect to have the mitigation in place in about 25 minutes. Documents will remain queued in the meantime.
Minor · 5 months ago · lasted about 7 hours
The "Detailed User Activity (current and last month)" report in Platform Dashboard metrics is currently reporting on outdated data. The underlying data is being tracked accurately, but not all recent data is available to the report. We've identified the cause and are working to implement a fix. Other Platform Dashboard reports are unaffected.
Minor · 6 months ago · lasted about 3 hours
Beginning around 13:12 UTC we started experiencing delays in integrating driver messages to customer web services. We are also investigating delays in delivering push notifications to drivers. We are investigating and will provide an update in 20 minutes or when new information.
Minor · 6 months ago · lasted about 4 hours
We are currently experiencing a delay integrating messages sent by drivers to message integration services. Messages sent since 12:55 UTC are affected by this delay in integration. We will post updates here every 20 minute during the incident, or when a new update is available over the course of our investigation.
Minor · 9 months ago · lasted about 6 hours
Beginning at 16:17 UTC on December 27th the Drive Axle and Eleos Platform FTP gateway became unavailable. Documents will queue for download and will be available once the FTP service is restored. Documents will continue to be available for download via the Document API.
Minor · 9 months ago · lasted about 1 hour
The Platform Dashboard is currently inaccessible. We have a cause identified and we're working to resolve it quickly. No impact to the apps at this time.
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