Outage in Eleos Technologies

Document delivery outage

Resolved Minor

June 10, 2022 - Started almost 2 years ago - Lasted 32 minutes
Official incident page

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Outage Details

Beginning at 10:53 EDT, document processing and delivery has been experiencing an outage due to issues with an upstream provider. Our other systems are currently not affected. Pending documents are being queued during the upstream issue, and will be processed and delivered once the system is operational again. We're monitoring our systems and we'll update as the issue changes.

Components affected

Eleos Technologies Dashboard Eleos Technologies Document Hub and Drive Axle

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/10/2022 04:42AM

Our document processing pipeline has begun handling documents again. Our systems are working through the queue of pending work now, and documents are being delivered.

IDENTIFIED almost 2 years ago - at 06/10/2022 04:35AM

The Platform Dashboard and Document Hub are experiencing degraded performance with elevated error rates. We're continuing to monitor as our upstream provider works to resolve the issue.

IDENTIFIED almost 2 years ago - at 06/10/2022 04:15AM

Beginning at 10:53 EDT, document processing and delivery has been experiencing an outage due to issues with an upstream provider. Our other systems are currently not affected. Pending documents are being queued during the upstream issue, and will be processed and delivered once the system is operational again.

We're monitoring our systems and we'll update as the issue changes.

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