Outage in Elevate

Elevate Internet Fiber Issue

Resolved Major
March 03, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Elevate Network Operations staff have been informed of a partial fiber cut impacting approximately 50 subscribers on the south side of Montrose and on the southern outskirts of town. Splice crews are on site and repair efforts are underway. We will update the status of the repair efforts as we receive reports from field operations. We thank you for your patience during this time!
Components affected
Elevate Montrose
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/03/2023 07:17PM

The fiber damage has been repaired. If you are experiencing any isolated issues, please contact Elevate Technical Support at 1-844-386-8744. We appreciate your patience!

MONITORING about 2 years ago - at 03/03/2023 06:31PM

Elevate Network Operations staff have been informed of a partial fiber cut impacting approximately 50 subscribers on the south side of Montrose and on the southern outskirts of town. Splice crews are on site and repair efforts are underway. We will update the status of the repair efforts as we receive reports from field operations. We thank you for your patience during this time!

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