This chart provides user-reported problems for Elevio in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Elevio status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Elevio outages and possible affected you.
Minor Resolved · over 1 year ago · lasted 7 months
There is currently an issue in the retrieval of articles, we are investigating the issue.
Minor Resolved · about 2 years ago · lasted over 1 year
We are currently investigating this issue.
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Minor Resolved · about 2 years ago · lasted over 1 year
Service gradually being restored
We are currently investigating downtime with a number of AWS services, we will report back when we have further information
Minor Resolved · over 3 years ago · lasted over 2 years
Our CDN provider is currently experiencing issues with our SSL certificate, we're aware of the issue and are working hard to get this resolved ASAP. This effects customers who have the Assistant loaded via Segment, or those still installing V3 (in which case, we recommend upgrading your installation script https://app.elev.io/installation)
Minor Resolved · over 3 years ago · lasted over 2 years
Hosted KB offline
The hosted knowledge base service is currently experiencing issues, we're investigating and will aim to resolve this ASAP.
Minor Resolved · over 3 years ago · lasted almost 3 years
Dashboard down
We are currently investigating this issue.
Minor Resolved · over 4 years ago · lasted over 3 years
Database connectivity issue
For a period of approximately 15 minutes, there was an issue with connectivity to our database. This was resolved almost immediately, and steps taken to combat this in future.
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