Is Elevio Down?
Elevio status is operational
Are you having problems?
Users are not reporting problems in ElevioThe best way for teams to monitor Elevio and all third-party cloud services
Elevio problems reported by users
This chart provides user-reported problems for Elevio in the last 12 hours. It's a collection of user reports from different sources.
Latest Elevio Outages
We continuously monitor the official Elevio status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Elevio outages and possible affected you.
Minor Resolved · over 1 year ago · lasted 7 months
There is currently an issue in the retrieval of articles, we are investigating the issue.
Minor Resolved · about 2 years ago · lasted over 1 year
We are currently investigating this issue.
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Minor Resolved · about 2 years ago · lasted over 1 year
Service gradually being restored
We are currently investigating downtime with a number of AWS services, we will report back when we have further information
Minor Resolved · over 3 years ago · lasted over 2 years
Our CDN provider is currently experiencing issues with our SSL certificate, we're aware of the issue and are working hard to get this resolved ASAP. This effects customers who have the Assistant loaded via Segment, or those still installing V3 (in which case, we recommend upgrading your installation script https://app.elev.io/installation)
Minor Resolved · over 3 years ago · lasted over 2 years
Hosted KB offline
The hosted knowledge base service is currently experiencing issues, we're investigating and will aim to resolve this ASAP.
Minor Resolved · over 3 years ago · lasted almost 3 years
Dashboard down
We are currently investigating this issue.
Minor Resolved · over 4 years ago · lasted over 3 years
Database connectivity issue
For a period of approximately 15 minutes, there was an issue with connectivity to our database. This was resolved almost immediately, and steps taken to combat this in future.
Elevio Components Status
Check the current status of the components
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Frequently Asked Questions
- Is Elevio down right now? What is Elevio current status?
- Elevio seems to be up and running. We've updated the status 7 minutes ago.
- Was Elevio down today?
- Elevio is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Elevio, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Elevio and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
- Elevio outage? How can I monitor Elevio?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Elevio and get alerts in real-time when Elevio has outages.
- Why use IsDown instead of Elevio status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
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