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We continuously monitor the official eloomi status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last eloomi outages.
Minor Resolved · about 20 hours ago · lasted 32 minutes
We are experiencing some delay in the platform speed at the moment. We are aware of the issue.
Minor Resolved · started 21 days ago
“An error occurred. Please tell Tech, so they can look into it.”
Some customers may see this error when access their platforms: “An error occurred. Please tell Tech, so they can look into it.” Our engineers are working hard to resolve the issue. We will send updates as the issue progresses.
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Minor Resolved · started 2 months ago
Some customers may be unable to access their eloomi platforms. The root cause has been identified and is related to an error in of our databases that is making the platforms hosted in it inaccessible. A full backup from yesterday has been initiated and platform access is being restored at the moment. Stayed tuned for more updates.
Minor Resolved · started 4 months ago
We are aware and working to restore service ASAP. Updates to be sent out every 30 minutes
Minor Resolved · started 5 months ago
Partial Outage: Instability on the API
Some of our customers may experience instability while sending API calls through to eloomi. We are currently investigating this and will provide updates and a resolution ASAP
Minor Resolved · started 5 months ago
Platform Slowness
We are currently experiencing slow speeds on various customer platforms. Our engineers have raised a ticket with Microsoft to have this issue resolved as soon as possible! We apologise for the inconvenience. We will send you an update as soon as we know more.
Minor Resolved · started 8 months ago
Queue delay
We are currently experiencing a delay with our platform queue system. This is affecting all imports and assignments. https://help.eloomi.com/en/articles/3191055-experiencing-delays-assigning-courses-exporting-reports-and-or-adding-users-to-departments
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