Is Ensighten Down?

It seems the service no longer exists.
The official status page is not reachable.

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Users are not reporting problems in Ensighten

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Ensighten problems reported by users

This chart provides user-reported problems for Ensighten in the last 12 hours. It's a collection of user reports from different sources.

Latest Ensighten Outages

We continuously monitor the official Ensighten status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Ensighten outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
638 Days since last incident

Minor Resolved · over 1 year ago · lasted 11 months

Ensighten Service: DNS Response Degradation

Our DNS provider is currently experiencing service degradation that may impact Ensighten's service. Issue Service degradation Region North America Potentially Affected Services Platform login First-Party TDN, Pulse, SST, One TDN (nexus) We will update here as we have more information to provide. Thank you for your patience.

Minor Resolved · almost 2 years ago · lasted about 1 year

Slow or Hanging Tag Commits & Publishes : 2-4-21

We are aware of the current commit and publish hang up occuring in some accounts. Our team has identified Ensighten hit a throughput limit. We are now processing an increase to that limit, systems will return to normal function shortly.

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Minor Resolved · over 2 years ago · lasted over 1 year

Bootstrap: Regional DNS Response Degradation

Our DNS provider suffered degraded responses when delivering the Ensighten bootstrap to the APAC Region. This degradation only impacted bootstraps served by the nexus subdomain and does not apply to users of first-party TDN. The issue has been resolved and we are currently working with our provider to better understand the root cause. If you experience any further issues or require additional information please reach out to your Ensighten Customer Success Manager for assistance. Potentially affected: Tag Delivery Network (TDN) ServerComponent

Minor Resolved · about 3 years ago · lasted over 2 years

TDN Issue

Interval: 11/11/2019 20:45 UTC - 21:30 UTC Issue: Our TDN experienced service degradation due to poor DNS resolution in Oceania. The issue pertained to our DNS provider experiencing issues in the region with their resolvers. We pushed a forced refresh together with our DNS provider to resolve the issue. Next Steps: We are continuing to monitor for any further issues and are awaiting a full RCA from our provider.

Minor Resolved · about 3 years ago · lasted over 2 years

Edge Issue

Interval: 11/11/2019 19:45 UTC - 11/12/2019 19:15 UTC Issue: Our Edge layer (used by First Party TDN, Pulse & One) experienced service degradation due to poor DNS resolution in Northern Europe. The issue pertained to our DNS provider experiencing issues in the region with their resolvers. We have worked with our DNS provider to provide adequate information and the issue has since been resolved. Next Steps: We are continuing to monitor for any further issues and are awaiting a full RCA from our provider.

Minor Resolved · over 3 years ago · lasted over 2 years

Intermittent Bootstrap Issues

We are currently experiencing intermittent Bootstrap issues in some regions of Europe. If you are being affected by this or would like to report further details please don't hesitate to contact Ensighten support at [email protected]

Minor Resolved · over 3 years ago · lasted over 2 years

Service Provider Degraded Performance Issue: AWS - US-EAST-1

At approximately 9:43AM PDT, our service provider, AWS, experienced some latency issues in the US-EAST-1 region that may have had a small impact on performance with the Platform UI, Server-Side Tagging, Data Collection and a few other Ensighten components. Working closely with AWS, we made some adjustments our side within that hour, to ensure our services run as expected during this time. Ensighten services are running smoothly and AWS has resolved their issues at this time. You can see the AWS incident specifics here:

Ensighten Components Status

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Frequently Asked Questions

Is Ensighten down right now? What is Ensighten current status?
Ensighten seems to be up and running. We've updated the status 12 months ago.
Was Ensighten down today?
Ensighten is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Ensighten, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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