Resolved Ensighten Service: DNS Response Degradation
Our DNS provider is currently experiencing service degradation that may impact Ensighten's service. Issue Service degradation Region North America Potentially Affected Services Platform login First-Party TDN, Pulse, SST, One TDN (nexus) We will update here as we have more information to provide. Thank you for your patience.
Resolved Slow or Hanging Tag Commits & Publishes : 2-4-21
We are aware of the current commit and publish hang up occuring in some accounts. Our team has identified Ensighten hit a throughput limit. We are now processing an increase to that limit, systems will return to normal function shortly.
Resolved Bootstrap: Regional DNS Response Degradation
Our DNS provider suffered degraded responses when delivering the Ensighten bootstrap to the APAC Region. This degradation only impacted bootstraps served by the nexus subdomain and does not apply to users of first-party TDN. The issue has been resolved and we are currently working with our provider to better understand the root cause. If you experience any further issues or require additional information please reach out to your Ensighten Customer Success Manager for assistance. Potentially affected: Tag Delivery Network (TDN) ServerComponent
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