We continuously monitor the official Envoy Visitor registration status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Envoy Visitor registration outages and possible affected you.
Minor Resolved · 3 months ago · lasted 1 day
We are aware of an issue impacting some customers/users with not being able to schedule via Envoy; we are looking into this and will provide an update as soon as possible.
Maintenance Resolved · 4 months ago · lasted 3 days
Mobile App and Web Dashboard not loading
We are aware of an issue with the mobile app and Web Dashboard not loading and check-in/registration failing. This is under investigation, and we will provide an update soon.
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Minor Resolved · 5 months ago · lasted 4 minutes
We are currently experiencing service degradation due to the infrastructure, Heroku; additional monitoring can be found here: https://status.heroku.com/ Our engineers are aware of the issue and are closely monitoring it.
Minor Resolved · 8 months ago · lasted about 2 hours
Unable to print badges after update to Visitors Kiosk Version 3.11.3
We are aware of an issue where customers are not able to print badges after updating to Visitors Kiosk Version 3.11.3 This is under investigation
Major Resolved · 8 months ago · lasted 16 minutes
Users Unable to load Visitors tab on web dashboard
we are aware of an issue where users are unable to load the Visitors tab on the web dashboard and we are investigating it.
Major Resolved · 9 months ago · lasted less than a minute
Unable to create new invite
We are aware of an issue where users are unable to create a new invite via the dashboard When you click on a new invite, the page just keeps loading We are investigating the issue
Minor Resolved · 12 months ago · lasted about 1 month
Health Check Error
We are aware of an issue where users are getting a 502 or 522 error message when attempting to complete their health check. This has been escalated to our Engineering team and we will provide an update as soon as possible.
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