Outage in ESET

ESET PROTECT Cloud not accessible

Resolved Major

May 11, 2023 - Started 11 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We're investigating reports of ESET PROTECT Cloud not being accessible for some users. We will provide more information shortly.

Components affected

ESET PROTECT Cloud

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/12/2023 07:23AM

Root cause was identified and solved.
Issue ended after 3:00PM CEST.
Customer confirmed that EPC is accessible again for them

MONITORING 11 months ago - at 05/11/2023 01:47PM

ESET PROTECT Cloud is accessible again. We continue to monitor the situation.

INVESTIGATING 11 months ago - at 05/11/2023 12:19PM

We're investigating reports of ESET PROTECT Cloud not being accessible for some users.
We will provide more information shortly.

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