Outage in Exact System

EOL - ING bank statements for non-PSD2 bank links not delivered yet (NL)

Resolved Minor

May 27, 2023 - Started 11 months ago - Lasted about 9 hours
Official incident page

Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial

Outage Details

The ING statements for non-PSD2 (1.0) bank links are not imported yet. We are investigating this issue. We will update this page as soon as more information is available. Our apologies for the inconvenience caused.

Components affected

Exact System Project Management Exact System Handel Exact System Boekhouden Exact System Mijn[Kantoor] Exact System Salaris voor Accountancy Exact System Uren & Facturen Exact System Exact bouw7 Exact System Salaris voor bedrijven Exact System Productie Exact System Accountancy

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/27/2023 04:15PM

We can confirm that yesterday's statements have now been delivered. Hence, the issue is now resolved. Our apologies for any inconvenience this may have caused.

MONITORING 11 months ago - at 05/27/2023 03:30PM

The ING bank notified us that yesterday's statements have been sent, and should arrive shortly. We are currently monitoring the whether the statements are indeed arriving.

IDENTIFIED 11 months ago - at 05/27/2023 02:30PM

The ING bank has identified an issue relating to the delivery of yesterday's bank statements, and are working hard to have these statements delivered as soon as possible.

INVESTIGATING 11 months ago - at 05/27/2023 11:36AM

We have contacted the ING bank earlier, and are still waiting for their delivery.

INVESTIGATING 11 months ago - at 05/27/2023 10:47AM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 05/27/2023 07:46AM

Latest Exact System outages

Exact Online - Bank statements not delivered by CodaBox (BE) - about 2 hours ago

Exact Online - Statements PSD2 bank links PSD2 and Rabo BoekhoudKoppeling not correctly processed (NL) - about 3 hours ago

Exact Online - Uploaded scans not yet processed by scanning service (NL/BE) - 1 day ago

Reeleezee – No transactions delivered for Rabo boekhoudkoppelingen (NL) - 2 days ago

Exact Online - After saving a layout in the lay-out editor a copy is made (NL/BE) - 2 days ago

The easiest way to monitor Exact System and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook