This chart provides user-reported problems for ExamSoft in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official ExamSoft status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last ExamSoft outages.
Minor Resolved · 15 days ago · lasted about 3 hours
S&O Report Timing Out in Legacy Portal
We have received several reports that the S&O report is timing out and not generating for Legacy Portal. We are currently working on the problem. Please continue to monitor this status page for further updates.
Minor Resolved · 17 days ago · lasted about 1 hour
Upload issues in the Legacy Portal
Some exam takers in Legacy Portal may experience a green screen during upload but the upload does not show in the Legacy Portal. We are experiencing an issue with the Legacy Portal at this time. Please refer to status.examsoft.com for further information and updates.
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Minor Resolved · about 1 month ago · lasted 1 day
ExamSoft Chat Support Disabled 2/20 12am CT - 2/22 12am CT
ExamSoft Chat support is currently down until 12AM CT, February 22nd. Until this time, a contact form will appear, so you are able to leave your message for our support. We will reply to your inquiry via email. You can still contact us by phone. https://examsoft.com/contact/#phone-support
Minor Resolved · about 1 month ago · lasted about 10 hours
Chat support unavailable until 12AM CT February 22
ExamSoft Chat support is currently down until 12AM CT, February 22nd. Until this time, a contact form will appear, so you are able to leave your message for our support. We will reply to your inquiry via email. You can still contact us by phone. https://examsoft.com/contact/#phone-support
Minor Resolved · about 1 month ago · lasted about 1 hour
Login issues for Institutions using SSO in Legacy Portal
Some users signing into their Institutions using SSO are experiencing issues and error messages and are unable to sign in. We are actively investigating this. Please check back to status.examsoft.com for updates.
Minor Resolved · about 1 month ago · lasted about 4 hours
Issue accessing certain information in Legacy Portal
At this time we are experiencing an issue with accessing some information in our Institution/Jurisdiction software in our Legacy Portal. We are actively working on the problem and hope to have a solution soon.
Minor Resolved · started about 1 month ago
'Free Trial Expired' error messaging when using
We have identified an issue with our text editor in both the Legacy and Enterprise portals preventing some users from adding symbols to their questions. Our development and product teams are reviewing this issue at this time.
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