Outage in F-Secure services

F-Secure FREEDOME VPN is not connecting

Resolved Major

January 19, 2023 - Started about 1 year ago - Lasted about 13 hours
Official incident page

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Outage Details

We have identified that our customers are at the moment unable to connect with FREEDOME VPN. This is affecting both computers and mobile devices on all platforms. We are investigating the issue and update this incident as new information is discovered.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/20/2023 02:07AM

This incident has been resolved.

MONITORING about 1 year ago - at 01/19/2023 02:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 01/19/2023 02:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 01/19/2023 01:31PM

We have identified that our customers are at the moment unable to connect with FREEDOME VPN. This is affecting both computers and mobile devices on all platforms.

We are investigating the issue and update this incident as new information is discovered.

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