Outage in Fastly

Support Chat System Issues

Resolved Minor
January 24, 2023 - Started about 1 year ago - Lasted about 1 hour

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Outage Details

The Fastly support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. Support@fastly.com email ticketing communications and phone systems are both unaffected, and may still be used for support communications.All edge cloud products and services are unaffected.
Components affected
Fastly Support Chat System
Latest Updates ( sorted recent to last )
INFORMATIONAL about 1 year ago - at 01/24/2023 04:45PM

The Fastly support chat system is currently experiencing intermittent performance issues. We are working with external parties to restore service, but communications may be interrupted or delayed. Support@fastly.com email ticketing communications and phone systems are both unaffected, and may still be used for support communications.All edge cloud products and services are unaffected.

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