Outage in Fastly

Increased Errors with [email protected] Utilizing a Common Network Provider

Resolved Minor
January 25, 2023 - 15 days ago - Lasted 1 day
Latest Fastly outages

Details

We are seeing increased errors in Sao Paulo (CGH), Fortaleza (FOR) and Curitiba (CWB) data centers for [email protected] and [email protected] services utilizing a common network provider, unrelated to Fastly's Edge Cloud Network.Fastly is continuing to monitor the situation and assist as needed with related customer support inquiries.
Updates ( sorted recent to last )
INVESTIGATING at 01/25/2023 12:03AM

We are seeing increased errors in Sao Paulo (CGH), Fortaleza (FOR) and Curitiba (CWB) data centers for [email protected] and [email protected] services utilizing a common network provider, unrelated to Fastly's Edge Cloud Network.Fastly is continuing to monitor the situation and assist as needed with related customer support inquiries.

IDENTIFIED at 01/25/2023 12:37AM

This issue has been identified and a fix is being implemented. 

MONITORING at 01/25/2023 12:46AM

A fix has been implemented and we are monitoring the results.

MONITORING at 01/25/2023 12:54AM

Fastly Engineering has confirmed that [email protected] and [email protected] services in our Sao Paulo (CGH), Fortaleza (FOR) and Curitiba (CWB) data centers has been restored.We will continue to monitor the third party network provider.

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