Outage in Fidel

Mastercard data delays

Resolved Minor

December 10, 2021 - Started over 2 years ago - Lasted 4 months
Official incident page

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Outage Details

We are continuing to monitor the Mastercard data delays. We will update this page when Mastercard is caught up and processing clearing and onboarding data in a normal timeframe.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 12/10/2021 03:06PM

We are continuing to monitor the Mastercard data delays. We will update this page when Mastercard is caught up and processing clearing and onboarding data in a normal timeframe.

Latest Fidel outages

American Express Card Enrolment Timeouts - about 2 months ago

Delays to receive clearing messages: Visa - 3 months ago

Mastercard Clearing File Connection Failure - 4 months ago

Unable to create virtual cards through the Dashboard - 7 months ago

Issue listing Offers via both API and Dashboard - 7 months ago

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