Outage in fieldd

Stripe Payment Issue

Resolved Minor

May 21, 2021 - Started almost 3 years ago - Lasted 10 months
Official incident page

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Outage Details

We are currently investigating an issue that affects companies who use Stripe as their payment gateway. The ability to take payments and store cards is currently under investigation

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/22/2021 12:10AM

Service App Stripe issue has been resolved, please look out for Service App update 3.0.8.

IDENTIFIED almost 3 years ago - at 05/21/2021 07:35PM

We have found the error and currently resolving the matter.

Pre-payments are now fully functional, and the Online Portal is fully operational.

Further updates to come shortly

INVESTIGATING almost 3 years ago - at 05/21/2021 06:37PM

We are currently investigating an issue that affects companies who use Stripe as their payment gateway.
The ability to take payments and store cards is currently under investigation

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