Is Files.com Down?
Files.com status is operational
Stats for Files.com official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
39 days
Users reports for Files.com in the last 12 hours
Monitor Files.com and all your third-party dependencies in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Files.com.
Monitor and keep track of Files.com's current and past outages
Major · about 1 month ago · lasted about 1 hour
USA Region Only: Elevated Error Rates and/or Performance Degradation To Network Services
We are investigating a major performance degradation and/or elevated error rates that is affecting certain Files.com network services in our primary USA region. We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience.
Major · 3 months ago · lasted about 2 hours
Performance Degradation and/or High Error Rates
We are investigating a major performance degradation and/or elevated error rates that is affecting all Files.com core and auxiliary services in all regions.
Major · 3 months ago · lasted 42 minutes
We are investigating reports of errors on the Files.com service. This is affecting various elements of the service. Overall error rates are low and recovering. Our engineering team has identified the issue and are implementing further fixes at this time.
Major · 4 months ago · lasted 27 minutes
Delays To Scheduled Operations
We are investigating reports of delays to batch and scheduled operations, including but not limited to scheduled and ad-hoc syncs, moves, copies, file transformations, automations, webhooks, batch deletes, email delivery, previews, and similar batch operations. This situation should not affect real-time operations such as FTP, SFTP, AS2, and other operations where Files.com acts as a server.
Minor · 4 months ago · lasted 41 minutes
Reports of Elevated DNS Errors
We are investigating reports of DNS errors on the Files.com service. This is intermittently affecting some logins for all services. We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience.
Major · 5 months ago · lasted 27 minutes
SFTP, FTP/FTPS, WebDAV Service Degraded
FTP/FTPS, SFTP, WebDAV only: We are investigating elevated error rates on these services on Files.com in all regions. This incident does not impact other network services such as API, AS2, and others. We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience.
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Frequently Asked Questions
- Is Files.com down right now? What is Files.com current status?
- Files.com seems to be up and running. We've updated the status 35 minutes ago.
- Was Files.com down today?
- Files.com is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Files.com, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Files.com and need support?
-
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Files.com outages?
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Files.com and get alerts in real-time when Files.com has outages.
- Why use IsDown instead of Files.com status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
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