Outage in Finalsite

Support Phones

Resolved Minor

March 22, 2022 - Started about 2 years ago - Lasted 7 days
Official incident page

Need to monitor Finalsite outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Finalsite, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue currently impacting inbound phone calls to Finalsite Support. We are monitoring progress on a fix with our provider, Zendesk, but our ticketing system is not impacted at this time. Thank you for your patience.

Components affected

Finalsite Support (Phone Support and Tickets)

Latest Updates ( sorted recent to last )

IDENTIFIED about 2 years ago - at 03/22/2022 05:20PM

We are continuing to monitor performance issues with inbound phone calls to Support. In the meantime, we are available and ready to assist via a support ticket https://www.finalsitesupport.com/hc/en-us/articles/360030971831. Thank you for your continued patience.

IDENTIFIED about 2 years ago - at 03/22/2022 04:45PM

Latest Finalsite outages

Subset of Connect clients encountering internal server errors - 3 days ago

Degraded Performance - US Central - 10 days ago

Connect is currently experiencing phone system issues. - 17 days ago

Mass Notification: Email delivery issue for some clients when including a hyperlink in an email - 29 days ago

Connect is currently experiencing phone system issues. - about 1 month ago

Vendor and Uptime Monitoring in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook