Outage in Finalsite

Email connectivity issues

Resolved Minor
February 21, 2023 - Started about 1 year ago - Lasted 7 days
Official incident page

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Outage Details

Our email service provider is currently experiencing connectivity issues that may affect sending mail via Messages and eNotify. You may experience delays in email sending during this time. We apologize for the inconvenience, and will provide further updates here as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/28/2023 05:28PM

Our email service provider has resolved this issue related to connectivity issues. We will provide any additional details as they become available.

MONITORING about 1 year ago - at 02/23/2023 03:43PM

Our email service provider continues to monitor their system. At this time, there may be delays with delivery of emails or the population of sending statistics. We apologize for the frustrations caused by this issue. Our team continues to monitor from our end and we will provide further updates as soon as we have them.

MONITORING about 1 year ago - at 02/22/2023 02:58AM

Our email service provider has implemented a fix and is continuing to monitor their system. At this time, we are seeing email(s) being sent from Finalsite as expected. We apologize for the frustrations caused by this issue. Our team continues to monitor from our end and we will provide further updates here.

IDENTIFIED about 1 year ago - at 02/21/2023 10:26PM

Our email service provider is continuing to investigate connectivity issues. At this time you may experience delays/issues with email sending, inclusive of Messages, eNotify, Post Alerts and Form Notifications. We apologize for the continued issues, and will provide further updates as soon as they become available.

IDENTIFIED about 1 year ago - at 02/21/2023 04:29PM

Our email service provider is continuing to investigate this issue. You may experience delays in email sending at this time. We will provide further updates as they become available.

IDENTIFIED about 1 year ago - at 02/21/2023 03:44PM

Our email service provider is currently experiencing connectivity issues that may affect sending mail via Messages and eNotify. You may experience delays in email sending during this time. We apologize for the inconvenience, and will provide further updates here as they become available.

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