Outage in Finiata

Onboarding Service Degradation

Resolved Minor

January 25, 2021 - Started about 3 years ago - Lasted about 1 year
Official incident page

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Outage Details

We are currently experiencing issues with a service provider used during our onboarding process. We are investigating and will provide further updates as soon as possible.

Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/26/2021 08:41AM

This incident has been resolved. Finiata's users are now able to complete the onboarding process as usual.
Thank you for your patience, and sorry for the disruption.

IDENTIFIED about 3 years ago - at 01/25/2021 11:06AM

We have identified where the issue is occurring and are in contact with our service provider.

INVESTIGATING about 3 years ago - at 01/25/2021 10:53AM

We are currently experiencing issues with a service provider used during our onboarding process. We are investigating and will provide further updates as soon as possible.

Latest Finiata outages

Customers are unable to access Finiata's web application - over 3 years ago

Partial onboarding outage - almost 4 years ago

Customer's are unable to access Finiata's web application - almost 5 years ago

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