Outage in Flatfile

Service Outage: Portal 2.0, Workspaces, and Embeds

Resolved Major
May 12, 2022 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We are currently investigating an issue with file processing. This issue was first reported at 3:15pm EST. We've rolled back the API release that contained a configuration issue, and we are continuing to monitor the situation.
Components affected
Flatfile Portal 2.0 Flatfile End User-Facing Component Flatfile API
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 05/12/2022 07:37PM

We are currently investigating an issue with file processing. This issue was first reported at 3:15pm EST. We've rolled back the API release that contained a configuration issue, and we are continuing to monitor the situation.

Latest Flatfile outages

Portal 3.0 - Degraded Performance - about 2 months ago
File Extraction Failing - 2 months ago
Intermittent Issues Loading Flatfile - 2 months ago
Database Health Degraded - 2 months ago
Flatfile v3 - Hook Deploys Failing - 3 months ago

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