Outage in Flexera

IT Visibility - NA - Data Processing Issue

Resolved Minor

May 19, 2022 - Started almost 2 years ago - Lasted 4 days
Official incident page

Need to monitor Flexera outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Flexera, and never miss an outage again.
Start Free Trial

Outage Details

Issue: On Tuesday, May 17, 2022, we identified an issue with one of our services that may have caused some customers to experience delays while retrieving inventory data due to a processing backlog. Current Status: The impacted service has been restored, and we are currently processing the inventory data in real-time. However, to ensure stability, a configuration change has been recommended by our technical staff. We are testing and monitoring the configuration change in the lower environment. The current ETA for production deployment is tomorrow, May 20, 2022. For more information and previous status updates, please refer to: https://status.flexera.com/incidents/13f15ds2ry68

Components affected

Flexera IT Visibility

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 05/23/2022 02:20PM

We have deployed the scaling change in production. Initial results are looking good, and there has been a drastic increase in the processing speed. Technical teams are continuing to monitor the environment.

IDENTIFIED almost 2 years ago - at 05/20/2022 05:09PM

We are continuing to test and monitor the required change.

MONITORING almost 2 years ago - at 05/19/2022 07:05PM

Issue: On Tuesday, May 17, 2022, we identified an issue with one of our services that may have caused some customers to experience delays while retrieving inventory data due to a processing backlog.

Current Status: The impacted service has been restored, and we are currently processing the inventory data in real-time. However, to ensure stability, a configuration change has been recommended by our technical staff. We are testing and monitoring the configuration change in the lower environment. The current ETA for production deployment is tomorrow, May 20, 2022.

For more information and previous status updates, please refer to: https://status.flexera.com/incidents/13f15ds2ry68

Latest Flexera outages

Flexera One UI - NA - Experiencing Performance Delays - about 11 hours ago

Flexera One - IT Asset Management - NA - Inventory file upload delay - 2 days ago

Cloud Management Platform - Self-Service Shard 4 - NA - Delay in launching the Cloud Apps and processing custom actions - 9 days ago

Flexera One - SaaS Manager - APAC - Delay in New Data Availability - 21 days ago

Flexera One - IT Asset Management - NA - Delay in Task Processing - 29 days ago

Vendor and Uptime Monitoring in one place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook