Outage in Flexera

Flexera One – NA – SaaS Manager is Currently Unavailable

Resolved Major

December 05, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

Incident Description: We are currently experiencing issues with the SaaS Manager application in the NA region. Customers may receive an error while trying to access Managed SaaS Applications. Error “An unexpected error occurred while loading managed applications” Priority: P1 Restoration activity: Technical teams have been engaged and are currently investigating.

Components affected

Flexera SaaS Manager - North America

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/05/2022 01:46PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 12/05/2022 01:10PM

The investigation is still ongoing. Technical teams are analyzing all the components to isolate and identify the issue.

INVESTIGATING over 1 year ago - at 12/05/2022 11:48AM

Incident Description: We are currently experiencing issues with the SaaS Manager application in the NA region. Customers may receive an error while trying to access Managed SaaS Applications.

Error “An unexpected error occurred while loading managed applications”

Priority: P1

Restoration activity: Technical teams have been engaged and are currently investigating.

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