This chart provides user-reported problems for FloQast in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official FloQast status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last FloQast outages.
Minor Resolved · 3 months ago · lasted about 6 hours
Rec Refresh - Delayed Completion
We are currently investigating reports of Refresh times being delayed. At this time it appears that refreshes are reaching 100% completion, but are proceeding at a rate slower than typically observed. Further updates will be posted here ASAP! In the meantime, users are encouraged to let any pending Refreshes reach completion before retrying the Refresh (doubling/tripling/etc of attempts may cause organic concurrency delays with ERP and/or Storage Provider APIs)
Minor Resolved · 4 months ago · lasted 13 minutes
Blank page load for FloQast tabs
Our engineering team has identified a firewall issue that is causing certain tabs (Folders, Checklist, etc.) to load as blank pages within the application. A potential resolution is currently being tested right now -- updates on next steps and/or resolution will be shared ASAP!
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Minor Resolved · 5 months ago · lasted about 2 hours
Some users are currently experiencing a "500 - Internal Server Error" upon initial login to the application. FloQast engineering has identified the cause of the error and is actively working on a fix to resolve the error for all affected users.
Minor Resolved · 6 months ago · lasted about 21 hours
We are currently investigating reports of slow Refreshes within the application. Updates will be posted here as the investigation by Engineering progresses!
Minor Resolved · 6 months ago · lasted about 4 hours
Error messages - AWS API Gateway
A suspected AWS outage is causing error messages within FloQast. Users may receive errors referencing "API Gateway Issue" or similar messages. AWS status page is accessible at the link below, and updates will be posted here as full service is restored! https://health.aws.amazon.com/health/status
Minor Resolved · 7 months ago · lasted about 15 hours
AutoRec Matching Stuck Jobs
Engineering is currently investigating an issue causing certain AutoRec Matching accounts to get stuck.
Minor Resolved · 7 months ago · lasted about 2 hours
Refresh not pulling updated balances
FloQast engineering is currently investigating an issue where updated balances per TB and per Excel are not populating for certain reconciliations. Updates will be posted here ASAP on identification and remediation!
Check the current status of the components
FloQast is a provider of accounting workflow automation created by accountants for accountants to work smarter, not harder. FloQast is the place where accounting teams want to work so they can focus on what matters most, even when that’s just going home on time.
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