Outage in FLOW by TIE Kinetix

Login problems FLOW portal

Resolved Minor
August 27, 2020 - Started over 3 years ago - Lasted over 1 year
Official incident page

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Outage Details

There are currently login problems for a subset of users. We are investigating the issue and will provide more information within 15 minutes.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 08/27/2020 08:00AM

We have found no further issues and will close this incident.

MONITORING over 3 years ago - at 08/27/2020 07:25AM

A fix has been implemented to resolve the login problems. We will keep monitoring the system closely to make sure all issues are resolved. We do apologize for any inconvenience this may have caused.

IDENTIFIED over 3 years ago - at 08/27/2020 07:14AM

A subset of users is currently having login problems. The issue is caused by a database connection problem and we are deploying a fix that should resolve these login issues. We will provide more information once the fix is deployed.

INVESTIGATING over 3 years ago - at 08/27/2020 07:00AM

There are currently login problems for a subset of users. We are investigating the issue and will provide more information within 15 minutes.

Latest FLOW by TIE Kinetix outages

FLOW Portal is not accessible - 10 months ago
IPMail / X400 outage - about 1 year ago
Degraded network performance - about 1 year ago
Issues with DNS provider - almost 3 years ago
We are experiencing problems with the E-invoicing solution - about 3 years ago

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