IsDown continuously monitor the official Flowroute status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Flowroute outages.
Number of Outages
1
Average Downtime
7955 mins
Total Downtime
7955 mins
Since last incident
19 days
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Minor · 20 days ago · lasted 6 days
We have identified an issue where if a Canadian DID is forwarded to another Canadian DID through Manage both sides are getting dead air. This is an issue with the terminating carrier. To work around this please use SIP Registration, SIP URI, or Host-based routing for your inbound calls on Canadian DIDs.
Minor · about 2 months ago · lasted about 15 hours
Emergency Service Partners are currently investigating an issue that may prevent the Addition/Deletion of E911 profile entries. This does not impact routing of 911 traffic.
Minor · 3 months ago · lasted about 2 hours
Our team is aware of an issue that is currently preventing CDR Exports from being generated. Resources are working to apply a resolution.
Minor · 4 months ago · lasted about 1 hour
We are currently investigating an issue with our ticketing system. This affects our ability to answer tickets through email and our ability to answer support calls.
Minor · 4 months ago · lasted about 10 hours
A fix has been implemented and we are monitoring it.
Minor · 6 months ago · lasted about 12 hours
We have received several reports of calls that originate on the AT&T network are getting prompted with a "High Volume" message indicating that there may be limited connection of calls at this time. The messages from the AT&T side then go on to indicate a digit entry may be needed to connect calls in the event of an emergency. We've reached out to carriers in the call path for further investigation on this and will provide updates as those become available.
Minor · 6 months ago · lasted about 20 hours
Emergency Service Partners are currently investigating a matter on their end that is impacting the creation and editing of E911 profiles through the Flowroute Portal page, as well as through the use of the API. We'll provide more updates as they become available.
Minor · 8 months ago · lasted about 5 hours
There is an issue with T-Mobile cell users reaching Flowroute numbers. We have engaged the carrier and they are speaking with T-Mobile. We will post updates as we receive them.
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