Outage in Flowroute

Messaging Latency with Outbound SMS/MMS to AT&T Customers

Resolved Minor
March 31, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently observing delayed Outbound messaging to AT&T customers, as well as latency with DLRs. There are no issues with Inbound at this time.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 03/31/2022 08:04PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 03/31/2022 08:04PM

Carrier has applied a fix and the queued messaging is being processed. Monitoring will take place before this is announced as Resolved.

IDENTIFIED about 2 years ago - at 03/31/2022 07:26PM

AT&T has identified the issue and is investigating further. Messaging peer is queuing messages until the carrier can apply a remedy. Outbound SMS/MMS/DLR associated with AT&T are the only items affected at this time.

INVESTIGATING about 2 years ago - at 03/31/2022 07:15PM

We are currently observing delayed Outbound messaging to AT&T customers, as well as latency with DLRs. There are no issues with Inbound at this time.

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