Outage in Foleon

Images not loading across Foleon Docs

Resolved Minor

November 23, 2022 - Started over 1 year ago
Official incident page

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Outage Details

We are currently investigating an issue with the images not loading across Foleon Docs, starting from approximately 23/11/2022 at 04:00 AM CET. It’s currently unclear whether other parts of our platform are also affected by this issue. Updates will follow.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 11/23/2022 08:30AM

This issue has now been resolved! Thank you for patience.

MONITORING over 1 year ago - at 11/23/2022 08:20AM

We have identified the cause of this error and applied a fix. We are currently monitoring for full resolution.

IDENTIFIED over 1 year ago - at 11/23/2022 08:18AM

This incident is caused by the expired certificate that prevented all of the files that were served from assets.foleon.com from loading correctly on Foleon. Our team is currently working on implementing a fix.

INVESTIGATING over 1 year ago - at 11/23/2022 07:59AM

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