Outage in Foleon

Issue with the Editor Perfomance

Resolved Minor

June 29, 2022 - Started almost 2 years ago
Official incident page

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Outage Details

We are currently investigating an issue with the performance of the Editor (slow loading + auto-save functionality), starting from approximately 29/06/2022 at 9 a.m. CET. Updates will follow.

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 06/30/2022 07:42AM

This issue has now been resolved. Thank you for your patience.

MONITORING almost 2 years ago - at 06/29/2022 02:21PM

This issue has now been resolved. Thank you for your patience.

MONITORING almost 2 years ago - at 06/29/2022 12:13PM

We have identified the cause of this error and applied a fix. We are currently monitoring for full resolution.

INVESTIGATING almost 2 years ago - at 06/29/2022 11:55AM

Our development team is working to identify the root cause and implement a solution.

INVESTIGATING almost 2 years ago - at 06/29/2022 11:14AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/29/2022 10:40AM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 06/29/2022 10:23AM

We are currently investigating an issue with the performance of the Editor (slow loading + auto-save functionality), starting from approximately 29/06/2022 at 9 a.m. CET. Updates will follow.

Latest Foleon outages

Not possible to scroll pages in Editor - about 1 month ago

Stability Issues for Duplicating Documents - 3 months ago

Downtime on all documents. - 4 months ago

Public Previews show a 404 error. - 5 months ago

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