IsDown continuously monitor the official Foodics status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Foodics outages.
Number of Outages
0
Average Downtime
0 mins
Total Downtime
0 mins
Since last incident
283 days
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Minor · started 9 months ago
Our engineering team has identified an issue with one of the nodes in our cache cluster. This is causing slow API response times and potential timeouts for some affected businesses. We have isolated the failed node, replaced it and now the service is back online. We apologize for any inconvenience this caused.
Minor · started 9 months ago
Between 14:00 - 15:15 UTC, users were experiencing delays in uploading orders to the system and accepting online orders. This was caused by a database migration script that exceeded the maintenance window. As a result, the database was under heavy maintenance work while the traffic started to increase. This meant uploading a single order was taking more than usual. The increased uploading times affected the rate at which our system can handle processing concurrent orders. Which lead to partner systems & integrations receiving 429 (Retry request) responses. The maintenance was expected to be concluded between 11:00 and 12:00 UTC, before peak traffic. Our engineering team underestimated one maintenance task for when it runs on accounts with a large number of orders. We have identified the task and resolved the issue for future runs. We've also adjusted our maintenance window to account for similar underestimations if they happen in the future, and they shouldn't. At 15:15 UTC, our ...
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