INC#41612 - Degradation to the SEPA Credit Transfer - Direct service

A fix has been implemented and we are in a period of monitoring to ensure that delayed SEPA Credit Transfer submission files are processed in the next settlement cycle.

We will provide an update on resolution in due course.

We are testing a solution to correct the impacted SEPA Credit Transfer submission files, to ensure that they are processed in the next settlement cycle.

Our Incident Response team continues to progress the recovery activity as a high priority.

We will provide an update as soon as more information becomes available.

We have isolated the issue on the SEPA Credit Transfer service.

A number of SEPA Credit Transfer submission files that were due to settle earlier today, have been delayed as a result. There has been no impact to SEPA Credit Transfer admissions.

Our Incident Response team is actively working to resolve this as high priority.

We will post an update at 21:00 BST, unless there is further information to share before this time.

Form3 have identified a performance degradation to the SEPA Credit Transfer - Direct service.

Investigations are ongoing and an update will be provided as soon as more information becomes available.