Outage in FormAssembly

404 error on redirect

Resolved Minor

February 08, 2022 - Started about 2 years ago - Lasted about 2 months
Official incident page

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Outage Details

We are currently investigating reports of respondents receiving 404 errors when being redirected to a second form.

Latest Updates ( sorted recent to last )

IDENTIFIED about 2 years ago - at 02/08/2022 03:12PM

The team has identified the cause of the error as being related to a doubling of instance URL in the form redirect link. The team is currently preparing a fix.

INVESTIGATING about 2 years ago - at 02/08/2022 02:57PM

We are currently investigating reports of respondents receiving 404 errors when being redirected to a second form.

Latest FormAssembly outages

Reports of inaccessible forms and accounts on a small segment US based Team, Essential, Enterprise & Compliance accounts. - 10 days ago

Field mappings using aliases within Workflow not functioning - 15 days ago

Notifications delayed on a small segment of Enterprise Accounts - 16 days ago

Inaccessible account and Forms on Team, Essential & Compliance accounts - about 1 month ago

Workflow Connectors Not Firing - about 1 month ago

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