Don't miss when your services are down. Instant notifications in email, Slack, or Discord when a service is experiencing problems. Access to critical metrics and historical data for each of your services. Everything in one place.
Resolved Minor Cluster c190 unavailable
Due to an outage of a cloud node at our data center, cluster c190 is currently unavailable. Datacenter support is informed and working on fixing the issue.
Resolved Minor Limited availability due to incoming attack
High amounts of malicious traffic are affecting parts of our network infrastructure. We've contacted our data centre and will post details as soon as we have updates.
Resolved Minor Limited availability
We have noticed limited availability issues that affect a few customers. One edgerouter was unavailable. We already restored operation by switching to a standby server.
Resolved Minor CVE-2021-44228 - Log4j RCE 0-day mitigation
A zero-day exploit for a vulnerability in the popular Apache Log4j library (CVE-2021-44228, https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2021-44228) was made public on December 9, 2021. This exploit allows attackers to execute arbitrary code on the vulnerable system. While this exploit does not affect our primary web hosting infrastructure, it could affect the Java-based Apache Solr service that we provide to our customers for high-performance content search. We applied a configuration change that mitigates the vulnerability. Having neutralized the immediate threat, we will monitor the situation and take additional measures if necessary.
Resolved Minor Degraded file storage performance
Some of our customers have contacted us about unusually high page loading times or even short periods of website downtime. We've been able to track some of these incidents back to a performance degradation in our shared network storage system. The freistilbox network storage system is built on a distributed cluster of file storage nodes controlled by a central file metadata server. Since we found performance bottlenecks in both the metadata server and the file storage nodes, we've decided to make this an official incident that we're going to manage according to our established incident management process. Since the start of our investigation yesterday morning, we've identified several service components that are a potential or confirmed cause of performance issues. We've determined mitigation options, and assessed their risk of negatively impacting website performance and uptime. Finally, we've decided on a number of measures that we're going to implement first. So far, none of t...
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
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You can easily get notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
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Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
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Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
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