Number of Incidents
0 outages
Since last incident
318 days
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Minor · 11 months ago · lasted about 24 hours
Newly uploaded assets aren't visible within the libraries.
Currently freshly uploaded assets aren't visible within the libraries.
Minor · 11 months ago · lasted about 3 hours
Short outage caused by unscheduled database maintenance
On Monday, on 12:40pm UTC a partial service outage occurred on all application clusters. Service restoration started at 13:05pm UTC with most of the accounts up and running in the following minutes. The service is fully restored. The issue was caused by database maintenance where legacy elements were renamed. We apologise for any inconvenience caused by this outage
Minor · almost 2 years ago · lasted 3 months
Short outage in US DataCenter affecting non-Enterprise users
A short 24-minute outage for non-Enterprise users occurred today around 13:21 pm UTC resulting in a 504 timeout error page. This was caused by the failure of one of the servers due to power issues at our hosting provider AWS. The application is running again, but there might be several residual issues that affect some functionalities. We are monitoring them as we expect an update on the issue from AWS. A further statement will provide more details once the hosting provider issue is completely addressed on their end.
Minor · almost 2 years ago · lasted 4 months
Degraded performance due to issues on our hosting provider AWS
We can see slower response times for specific requests. These issues are related to the issues our infrastructure and services provider AWS is facing.
Minor · over 2 years ago · lasted 10 months
Network issues in the DataCenter CH
We are currently investigating a network issue within the data center
Minor · over 2 years ago · lasted about 1 year
Our monitoring falsely reported an outage while there was none. We are sorry for the inconvenience this might have caused to you.
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